1. Non-Refundable Tickets
All tickets for PUP.LGBT Events are non-refundable. Confirm your details before purchasing.
2. Non-Transferable and Non-Refundable Conditions
Tickets cannot be transferred or refunded due to change of mind, scheduling conflicts, or inability to attend for reasons not covered under exceptional circumstances.
3. Exceptional Circumstances
Tickets may be transferred to a future event under exceptional circumstances; this event must be within 90 days of the event booked for. Submit requests in writing to puplgbt@gmail.com. Approval is at the committee’s discretion.
4. Transfer Process
If approved, you will receive a list of upcoming events for which to transfer your ticket. If your request is granted before the event, your ticket will be transferred by us. Should your request be granted after the event, you will receive a voucher code to rebook manually.
5. Event Cancelation
If an event is cancelled, all attendees will receive refunds under TicketSource policy.